FAQ

Below FAQ are some common concerns of our clients before purchasing our products.
If you have other questions, please just send it to info@ssbbeautyy.com.

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  • Pre Sale Questions
  • Shipping + Pickups
  • Ambassadors

Need Help?

If you have an issue or question that requires immediate assistance, you can DM us on Instagram at @sbbeautyy.

If we aren’t available, drop us an email and we will get back to you within 20-36 hours!

Pre Sale Questions

S.Bbeautyy Lash Supplies and Training main focus is to help other Lash artist. Our lash supplies achieve exceptional customer service and a great range of products with fast delivery. S.Bbeautyy lash supplies and products are made of the best quality that is in the lash world, and have all been tested to ensure quality and integrity to Australian standard

The main ingredient in S.Bbeauty glue adhesive is cyanoacrylate which is also used in medical adhesive. S.Bbeautyy adhesive should always be applied by a trained professional.

S.Bbeautyy glue adhesive is good for a maximum of 60 days once the bottle is open. This 60 day time period is greatly dependent on the care that it’s given. Adhesive longevity can be increased by shaking the adhesive on a daily basis, opening the adhesive as little as possible, keeping the adhesive out of direct sunlight and in a normal room temperature environment and close in the bottle as soon as possible. Once the adhesive gets closer to the 60 day mark the consistency of the adhesive will become thicker and stringy. This is a sign that it’s time to get a new adhesive.

We ship most of our orders express post via Australia Post. Most orders are processed and shipped within 24 hours of purchase, depending on product availability. Any orders placed on weekends or holidays will be processed and shipped in the next available business day. What is received after 12 pm will be sent out the following day. Most likely will get out orders that come in after 12 pm but we can only guarantee orders received by 12 pm.

Shipping + Pickups

U We ship most of our orders express post via Australia Post. Most orders are processed and shipped within 24 hours of purchase, depending on product availability. Any orders placed on weekends or holidays will be processed and shipped in the next available business day. What is received after 12 pm will be sent out the following day. Most likely will get out orders that come in after 12 pm but we can only guarantee orders received by 12 pm.

If you are located in the Gold Coast area and would like to pick up, please request pick up in the total of order with your Instagram name in the notes. We will Dm you when order is ready for collection. please note that the training and supplies is not a shopfront and has run from the lower level of my house. If you need a urgent pick up please Dm us the order number, due to training times, lashing and life in general. I may not always be available. Processing times is usually done between 2pm-5pm.

Ambassadors

Receive up to 10% off an exclusive discount on S.Bbeautyy trays and products Gain attention on social media platforms through @S.Bbeautyy Be one of the first to try and know about our exclusive inside views and new products

- Be Enthusiastic! We want you to love our products and the brand as much as we do.

- Be professional- you must be a certified Lash Tech!

- Your passion should reflect on your work, both online and in person

Interact on @S.Bbeautyy and #Sbbeautyysupplies Engage 3 posts, weekly featuring our products

- Dm us on instagram to Apply!

Lash Training Students also receive a discount! Apply Now

Unable to find satisfactory answers ? DM US ON IG!